Dealing with Difficult People


I’ve been fortunate in that most of my working career I’ve worked with some terrific people. However there have been a couple of situations where I’ve witnessed or been involved in some hairy situations trying to deal with “different” personality types. This series is dedicated to working with difficult people, and aims to arm you with some tried and tested techniques to manage the situation.

Difficult Person #1: The Hostile Aggressor
Difficult Person #2: The Buyer


Now it’s your turn – Did this help? Do you know of any other “difficult people”? What techniques do you use to deal with these situations? Share your thoughts and comments in the box below!